Travel Information

PASSPORTS AND VISAS

Valid passports are required for travel to the destinations in this website. Check with your travel agent or Dhahabu Tours and Safaris for the latest visa requirements. Please note that all travelers are responsible for obtaining the required documentation applicable for entry. Please note also that passports must be valid for six (6) months after the return of your journey and should also have sufficient blank pages for visas and immigrations stamps. Dhahabu Tours and Safaris cannot be held responsible should you be denied entry to a country due to non-compliance with these requirements. A copy of your valid passport must be submitted to Dhahabu Tours and Safaris at the time of booking.

BAGGAGE

Baggage space on safari is restricted to one medium suitcase or holdall per person, plus hand baggage (private safaris where there are less than 7 persons in the vehicle are not subject to this restriction). Visitors to Treetops and the Ark are asked to take overnight bags only; suitcases can be left at the base hotel. Hotels will normally store baggage at no extra cost. A baggage weight restriction of 15 kg per person applies on air safaris. Where very small aircraft are used this may be reduced to 10kg.

CURRENCY

Hard currencies can be exchanged in cash or travellers cheques at banks all over the country, at forex bureaus in Nairobi and at most large hotels. US Dollars and Sterling Pounds are most acceptable and will cause the least delay. As a norm, always ask what commission and charges will be deducted first and prior to transaction. Small cash denominations are handy for tipping and minor expenses. You can also withdraw Kenya shillings at the ATM (VISA & MasterCard). Cash USD, Euro, British pounds are readily accepted in many outlets Banks are usually open from 9.00 am to 3.00 pm, Mondays through Fridays and from 9.00 am and 11.00 am on Saturdays.

CREDIT CARDS

VISA, MASTERCARD and AMERICAN EXPRESS are widely accepted for tourist services. There's usually a 5% mark-up on top of the price as establishments are charged a fixed percentage of their transactions.

HEALTH

Since rules concerning disease prevention change from time to time, a check should be made with the nearest Kenyan High Commission, Kenya Tourist Office or any airline flying scheduled services into Kenya. Malaria is endemic to most parts of Kenya and intending visitors should start taking anti-malarial tablets before departure and continue taking them for the prescribed time after their return. Insect repellents should be made use of after dusk and suitable cover up clothes should be worn in the evenings.

FLYING DOCTORS SOCIETY

Membership of the Flying Doctors Society is strongly recommended. In event of accident or sickness while on safari, the society will fly patients by air ambulance to Nairobi for admittance to hospital. The current cost for 1-month membership is US$ 25 per person.

DRINKING WATER

Drinking water from the tap must be considered risky. Hotels and lodges usually furnish safe water in a thermos flask in guest rooms. Bottled mineral water is available in every hotel and supermarket.

SECURITY

Normal precautions as in any other destination world-wide should be taken. Visitors are advised not to leave cash and valuables in their hotel rooms but to make use of safe deposit boxes and safes. One should never carry large sums in cash and women should keep a tight grip on handbags in crowds or busy streets. Jewellery snatching is quite common in city streets. As in all major cities, walking alone or in small groups at night should be considered a hazard and avoided. Reliable taxis are available at all the principal hotels or use uber. Taking photographs at airports, near military installations, police officers, the president, the national flag, the State House, state lodges, soldiers, prisons and prisoners etc., is prohibited. Before photographing local people, permission should be obtained and a fixed price agreed. Seek the assistance of your driver/guide in this matter.

VOLTAGE

Both mains electricity and generated supply in lodges provide 240 volts AC 50 cycles. Most large hotels and some game lodges provide shaving points with 110v 50 cycles. Sockets are normally three pin and of the 'square' variety.

TELEPHONES

Keeping in touch by email and mobile phone is the easiest if you are on roaming services, but it can be expensive.  Alternatively, you could use hotel business center or  Cyber Café which are in plenty  for email and internet access.

OPENING AND SHOPPING HOURS

Major stores, tourist services, offices and museums open from 8.00 a.m.  to 6.00 PM in large towns though offices often break for lunch. In rural areas and out in the bush small shops can be open at almost any hour. Souvenirs to take back home can include wood and soap stone sculptures and carvings, ciondos (sisal baskets), beadwork and tribal regalia, masks, textiles and gemstones set in unique jewellery pieces.

BEST TIME TO TRAVEL TO KENYA

You can travel or take a safari in Kenya throughout the year.

  1. January, February and March (High Season)
    The three months are good for safari, the period is just after the short rain season, you may catch some bird species that are winter visitors from Europe. The grass is not so high enough to hinders your view of the animals. There shall be great opportunities to encounter large elephant herds.
  2. April and May (Low Season)
    This is the long rainy season, you can still enjoy your safari during this period. Tropical rain comes in bursts and lasts a few hours, mostly in the mornings and afternoons. The rains freshens up the nature and often enhance the safari experience.
  3. June
    The month of June is a good time to experience safari after the long rainy season. The large zebra herds cross from Tanzania to the Masai Mara game reserve ahead of the migration which happens from mid July.
  4. July to October (Peak Season)
    Huge herds of wildebeest enter the Masai Mara from the Serengeti in Tanzania. Due to evolving climatic situations it may be a little difficult to give specific time for the start of migration. It is however safe to state that the great wildebeest migration is active at the Masai Mara by mid July. Wildebeest start their return journey to Tanzania around September / October. The return process is devoid of drama.
  5. November and December (shoulder Season)
    This is the short rainy season in Kenya. The short rain freshen the pastures and grass start to grow. The national parks and game reserves regain their vegetation.

TIPPING AND POTTERAGE

Although hotels and lodges include a service charge, it is customary to tip porters, waiters, taxi drivers and safari drivers/guides.

LANGUAGE

Kiswahili is Kenya’s National language while English is the official language. In addition, most tribes have their own language.

ARRIVALS AND DEPARTURES

Kenya has two main ports of entry by air: Jomo Kenyatta International Airport, Nairobi. Located 16 km from the city center. Moi International Airport, Mombasa. Located 12 km from the town center. Mombasa is the main port of entry by sea.

AIRPORT DEPARTURE TAX

International Airport departure tax equivalent to US$ 40 per person is payable on departure from the International airports. A local airport service charge is also payable on departure for domestic flights. As this varies from country to country, please check with us on the prevailing amounts payable prior to your flight departure.

TRAVEL INSURANCE

Travelers should have medical insurance, as they will be responsible for all medical expenses they may incur.

VACCINATION

We advise you to contact a medical specialist or family doctor or even a licensed vaccination clinic well before travelling to Kenya.

IMPORTANT ITEMS TO HAVE IN YOUR HAND LUGGAGE

  1. Passports, money, tickets
  2. Sunglasses
  3. Medication you use at home (always in your hand luggage, just in case you lose your suitcase!)
  4. Hand Medicine: analgesic, allergy pills, remedy for diarrhea (maybe Imodium), malaria pills, plasters and disinfectant wipes
  5. Binoculars (so you get to see the leopard way out there in the tree!)
  6. Camera and memory cards more than you expect to use, including battery charger and a bag to protect the camera from Africa’s fine, red dust
  7. Shoulder bag with sturdy strap and zip.  A money belt or good inside pockets that
    can be zipped up
  8. A few photocopies of all personal documents such as passports, visas, flights, travel insurance, vaccination card, international debit cards, (Master Card, Visa credit cards etc.) driving license
  9. Telephone list for immediate blocking of lost debit card and insurance
  10. Mail addresses of those you wish to send postcards or send messages too.
  11. Notebook and pens
  12. A good book or something to keep you entertained on the flight

SAFARI BOOKING TERMS & CONDITIONS

Please read our booking terms and conditions carefully. These terms and conditions constitute the basis of your package purchased from Dhahabu Tours & Safaris.

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Email: info@dhahabutoursnsafaris.com
Tel: +254 704 679 609| +1 937 286 5008| +254 718 029 170| +254 724 271 443.
Web: www.dhahabutoursnsafaris.com

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